Privacy Policy

We are committed to protecting your privacy when you use our website.  We will only collect and process data about you in the following circumstances:

  1. When you fill in forms or complete surveys on this site, including when you register on the site.
  2. When you contact us to make requests or report faults.  We may keep a record of our correspondence.
  3. Your visits to and use of the site, including traffic levels, location, weblogs and other communications.  Information about your computer, IP address, operating system, browser type, navigation etc are collected for statistical and system administration purposes and are not personalised to you.

We will collect this data to assist in our understanding of your requirements and to continually improve the site and its content.  You may opt out of allowing us to collect data about you as described above at any time by contacting us on

We will not disclose any data we hold about you to third parties without your express permission or where we are under duty to do so by applicable law.

We will take every precaution to keep your data secure in accordance with our Information Governance procedures which are available on request.  However, unfortunately the transmission of data via the internet is not always completely secure, and you transmit data at your own risk.

We may send and store data about you to a destination outside the European Economic Area (“EEA”) which may be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this taking place.

The data controller responsible for privacy and information security on this site is Mayden House Ltd, company number 4005808.


Our site uses cookies to be able to identify your computer when you visit our site.  For more information about cookies, visit  You can disable cookies by changing your browser settings.